Business Issue
A global shipping company needed to ensure effective implementation of their lean management strategy and facilitate cross-departmental integration. To accomplish this, they created a Leadership Academy.
Solution
Wilson Learning assisted in meeting a number of the program needs for the Leadership Academy and trained supervisors and other leaders in three core programs: Building Relationship Versatility, Negotiating to Yes, and Coaching for Performance.
Results
Due to rapid growth and promotion of top performers, more than 1,000 assistant managers were trained over a 14-month period.
Real-time client-specific case studies helped managers translate concepts immediately to their jobs, and were then used to make effective and smooth changes in a well-established culture across departmental lines.
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