Communication Technology Company Increased Performance Through Global Effectiveness Skills

Business Issue

With clients and operations all around the world, this global communication technology company found many of their employees lacked the skills necessary to work successfully on global projects. In order to achieve greater collaboration and break cultural barriers, the initiative needed to be strategically aimed at building a strong global skill set.


To build the skills necessary for stronger cross-cultural relationships, the client partnered with Wilson Learning to develop a customized one-day version of Global EffectivenessTM for a group of high potential employees. This program provided participants with the global skill and best practices to help increase global productivity. A twelve week reinforcement system was integrated to provide participants with opportunities to use the skills they learned, as well as provide their managers with the coaching tools to reinforce the new skills.


The client found that the initiative transformed their employees—equipping them to work more effectively across cultures. 100% of participants reported that the program made them more effective at work, resulting in greater efficiencies and cost savings for the organization. One participant stated “I use it with several global projects that I support weekly on developing project plans.”

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