Premier Global Fine Art Auction House Increases Revenue by 18% Through Advanced Negotiation Skills

Business Issue

In an industry in which negotiations are critical to business success, a global fine art auction house’s top specialists were challenged by the wide range of negotiation scenarios they faced. It was a top priority for the company to maintain strong customer relationships as their reputation relied heavily on the positive experience of their customer and vendor base.

Solution

To maximize their relationships and the success of their negotiations, Wilson Learning worked with the company to provide a principled negotiation program that focused on the interests of both their customers and their own organization. This initiative was supported by senior managers and incorporated a robust follow-up and reinforcement system to ensure understanding and application of the new negotiation approach and skills.

Results

The fine art house experienced strong results, including improved customer/vendor relationships, better negotiations, and increased revenue. They realized an increase of 18% in revenue that was attributed to the skills learned in the program. Additionally, 100% of the participants said they were able to negotiate more positive outcomes due to the skills they acquired.

See more client success stories like this one.

Request a call with a consultant to discuss your sales development needs.

Contact Us

Ready to Reach Out?

To speak with someone about your sales or leadership development needs, please complete the form below and we will have someone reach out to you as soon as possible.

  • Wilson Learning wishes to use your details to send you communications regarding our products, services, and insights into leadership and sales training. Your data will not be shared with any third parties and will only be used by Wilson Learning Worldwide Inc. and its subsidiaries, agents, and authorized distributors.