Case Study

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Industry Manufacturing

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Category Leadership

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Product Versatile Communications

Business Issue

A leading provider of connecting and assembly solutions for industrial and mobility applications, it sought to empower its sales leaders to become more effective and adaptable. The organization aimed to cultivate a team that could demonstrate versatility and resilience while acquiring the skills to identify new business opportunities, strengthen client relationships, and proactively address objections.

Solution Summary

The solution focused on building resilience and relationship versatility among sales leaders through workshops, follow-up assignments, group coaching, etc. The goal was to enhance self-leadership, create business opportunities, and improve objection-handling skills. By reinforcing these abilities through group coaching and practical application, sales teams became more adaptable and effective in strengthening client relationships and driving long-term success.

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Outcomes

The group of participants who reported a sales opportunity attributed

100% of participants found it was easy to apply the skills on the job.

98% agreed that Resilient Sales Leadership had an impact on their work performance.

46% of the participants attributed a greater than 50% improvement in their productivity.

Behaviors that showed the greatest level of change:-

The participants were able to:

  • recognize signs that an interaction is not going well
  • adapt your behavior when others display a Social Style different from your own
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98% agreed that Resilient Sales Leadership had an impact on their work performance.

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