BUSINESS ISSUE

A leading India-based software organization faced several challenges, including a growing need to quickly establish new relationships and build internal and external customer trust. Communication failures and disconnects were common among teams that needed to collaborate effectively.
Additionally, there was a need to gain better access to and obtain more valuable information from internal colleagues and external customers. The organization also needed help with being persuasive and e ective, especially when engaging with individuals who process information differently.

SOLUTION

Wilson Learning addressed these challenges through a tailored solution, including the Building Relationship Versatility workshop. This program helped employees enhance their relationship-building skills, improve communication, and foster better collaboration. Follow-up assignments and application activities ensured ongoing learning and reinforcement, while manager coaching provided continuous support for integrating the skills into daily work.
This comprehensive approach enabled the organization to strengthen internal and external relationships, improve information flow, and communicate more persuasively and effectively.

OUTCOMES

The group of participants who reported a sales opportunity attributed

BEHAVIORS THAT SHOWED THE GREATEST LEVEL OF CHANGE:-

LEARN MORE

Services:- Customization Services, Impact Evaluation, Learning Journeys

Content:- Building Relationship Versatility: Social Styles at Work™