Post-sales support carries its own value. Whether it is finding ways to prevent customers from leaving for other providers or increasing the wallet share of an existing customer, the degree to which customers are satisfied and feel supported impacts your success.
Download our ebook to uncover the five critical elements of the salesperson’s role in creating superior customer service. In this ebook you’ll also discover:
- Tips for ensuring customer satisfaction
- How to gain a client champion
- A checklist to effectively leverage Customer Engagement Systems