Effective manager coaching can increase learning transfer by 41%, resulting in substantial improvements in workplace performance. Our research, which reviewed nine studies, reveals that when managers receive both coaching skills and content training, performance outcomes soar. Without proper coaching preparation, however, the impact remains minimal.
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- Minimal Impact Without Coaching: Training alone leads to a mere 15–20% improvement in job performance.
- Adding Coaching: Introducing manager coaching increases performance by an average of 23%.
- Fully Prepared Managers: When managers receive coaching and content training, the performance boost can range between 32% to 55%, averaging at 41%.
- Coaching Skills Alone: Managers trained only in coaching skills see an 18% improvement—significantly lower than combining both coaching and content training.
- Untrained Coaches: Mere encouragement to coach, without formal preparation, results in just a 7–12% performance gain.
To maximize learning transfer and workplace performance, organizations must equip managers with both coaching skills and knowledge of the content being learned.