Sales Strategies for Tariff Turbulence

How Principled Negotiation Can Strengthen Customer Relationships

In times of tariff uncertainty, sales success depends not just on pricing strategies, but on how well you preserve trust, communicate value, and engage in conversations that reflect your customer’s real concerns. This article explores how principled negotiation helps sales professionals navigate external pressures while deepening relationships and strengthening business continuity.

Download the Full Article to Explore:

  • Separate the person from the problem: When price concerns rise, reinforce that the external challenge doesn’t change your commitment to the customer relationship.
  • Bring transparency with facts: Use documented tariff details, price indexes, or cost breakdowns to guide the conversation toward objectivity and fairness.
  • Co-create flexible solutions: From adjusting order volumes to offering revised terms, joint problem-solving can reduce pressure and protect shared outcomes.
  • Focus on deeper interests: Go beyond pricing. Understand what customers value most—continuity, service levels, or cash-flow—and build the discussion around that.
  • Use disruption to build trust: Moments of uncertainty, if handled with clarity and care, can strengthen your position as a trusted advisor—not just a supplier.

Explore how principled negotiation helps sales teams turn today’s tariff pressures into tomorrow’s partnerships.

Enter your information below to receive your PDF download

    Wilson Learning wishes to use your details to send you communications regarding our products, services, and insights into leadership and sales training. Your data will not be shared with any third parties and will only be used by Wilson Learning Worldwide Inc. and its subsidiaries, agents, and authorized distributors.
    I would like to receive further email communications related to my topic of interest from Wilson Learning. I understand I may opt out at any time using the unsubscribe link provided in all communications. Wilson Learning respects your privacy under the General Data Protection Regulation.