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Based on William Ury’s celebrated Harvard University course for managers and professionals, The Power of a Positive No offers concrete advice and practical examples for saying No in virtually any situation. Whether you need to say No to your customer or your coworker, your employee or your CEO, your child or your spouse, you will find in this book the secret to saying No clearly, respectfully, and effectively.
About the author
Dr. William L. Ury
Dr. William Ury has partnered with Wilson Learning for many years. Dr. Ury is a cofounder and Distinguished Senior Fellow of Harvard’s Program on Negotiation. He is coauthor of Getting to Yes: Negotiating Agreement Without Giving In, a 15-million-copy best seller translated into more than 35 languages, and author of the award-winning Getting Past No: Negotiating in Difficult Situations. The negotiation techniques in these books serve as the foundation for Wilson Learning’s Negotiating to Yes and Getting to Yes offerings.
