New expectations and aspirations of today’s talent challenges leaders to motivate, coach, and drive performance management to help employees deliver on performance outcomes and goals.
The leader’s role is to ensure maximum performance through aligning, developing, guiding, engaging, and recognizing employees with their organization’s strategic objectives and priorities.
An effective performance management system begins with an effective goal-setting process, followed by regular feedback, coaching, and reviews. It also acts to adapt employees’ development and upskilling needs as core job skills change and evolve.
Performance management should encourage collaboration, teamwork, and communication. The following programs are critical for managers to successfully manage the performance of their work units, departments, and divisions.