In the constantly changing competitive landscape, leaders need to operate and lead in an environment demanding continuous innovation, while being able to deal well with ambiguity and uncertainty.
Long gone are the days when innovation was largely the responsibility of R&D. Today, innovations necessary to gain and maintain market position and appeal to stakeholder expectations are the responsibility of everyone. Innovation needs to be an ongoing effort and part of everyone’s day-to-day thinking. It requires individuals, teams, and departments to have the tools and approaches to create and implement innovations and improvements in processes, systems, products, and services.