The Leader Manager: Achieving Performance with Fulfillment™

Organizations expect managers to get results, but long-term performance requires a focus on more than just results. Research indicates that high performance is not sustainable over time unless it is accompanied by a high degree of fulfillment, in addition to a focus on performance—neither performance nor fulfillment exists in a vacuum. To implement strategy and create business results, managers must create an environment of performance with fulfillment. These skills require integrating the inspiration of leadership with the skill of management.

The Leader Manager: Achieving Performance with FulfillmentTM (TLM) provides leaders with the framework and skills to enable the work unit to achieve Performance with Fulfillment—the combination of high performance and high satisfaction from meaningful work done well. Leaders learn to support their work units in terms of five practices to provide what their people need.

The Leader Manager is an intensive program that fosters both insight and skill development around what is most important for a leader to do—enable the best from their people.

Program Outcomes

Leaders create an environment for employees to achieve performance with fulfillment by integrating the leadership and management practices essential for executing business strategy.


Wilson Learning approaches each of its solutions with the purpose of ensuring transfer of learning to the job. The Learning Transfer approach seeks to ensure that:

  • The learner is prepared for the core learning event.
  • Activities are embedded in the solution’s instructional design and support the transfer of learning to the job.
  • The organization supports the use of the new skills.

The Leader Manager incorporates this Learning Transfer approach to drive increased performance.

Participant Readiness: Pre-workshop communication prepares managers for the learning experience and their managers for supporting the learning experience. The Leader Manager Inventory (optional) enhances the impact by giving participants feedback from those they lead.

Learning Design: The Leader Manager workshop is a two-day application-oriented session. This instructor-led session can be delivered in modular format over two non-consecutive days to allow application between sessions.

Organizational Alignment: Post-learning communications to managers and their managers support both skill application and implementation.

The Leader Manager workshop can be facilitated by Wilson Learning or by a leader-trained in-house professional. This enables:

  • Face-to-face interaction among the participants and with the facilitator
  • True-to-life skills practice
  • The opportunity for real-time commitment to action

Enabling Improved Performance

The Leader Manager is enhanced by application activities, post-learning reinforcement, pre- and post-classroom e-mails, and support tools. These tools help ensure that sales leaders can develop skills during the workshop, then fine-tune and apply their newly acquired skills and behaviors back on the job. Involving participants’ managers is also important for successful The Leader Manager implementation; manager support tools are provided for that purpose.

To discover how we ensure learning is reinforced and applied for improved performance, read more about our Learning Journeys.


The learning experience is enhanced by the use of the Leader Manager InventoryTM, a multi-rater instrument designed to provide managers with feedback about how their leadership behavior is perceived by those who report to them and by their manager.


Wilson Learning can partner with your organization to measure the initial behavioral changes and business results. Our common interest is to make sure that The Leader Manager delivers the results you seek; we have a variety of tools to help you evaluate progress and results.

To learn more about measuring the impact of learning, visit Measurement.