Resources

Win-Win Selling, 3rd Edition:

Turning Customer Needs into Sales

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Versatile Selling:

Adapting Your Style So Customers Say "YES!"

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The One Minute Salesperson

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The Power of a Positive No:

How to Say No and Still Get to Yes

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The Social Styles Handbook:

Find Your Comfort Zone and Make Your Partner, Family, Friends and Co-Workers Comfortable with You

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Getting to Yes:

Negotiating Agreement Without Giving In

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Getting Past No

Negotiating Your Way from Confrontation to Cooperation

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Global Versatility

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Sales Management

A Source of Competitive Advantage

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Learning Transfer Model

A Research-Driven Approach to Enhancing Learning Effectiveness

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Versatility

The Key to Sales Performance

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Versatile Leadership

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Enhancing Sales Performance Through Business Consulting Skills

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A Human Performance Improvement Approach

Sales Effectiveness

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Enhancing Sales Performance Through Negotiation Skills

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Impact of Manager Coaching on Learning Transfer

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Versatility

The Key to Pharmaceutical Sales Performance

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Sales as a Source of Competitive Advantage

How Salespeople Differentiate Their Offering

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